Tere,

Tänan teid, et olete leidnud oma tee minu blogisse.

Jagan siin oma mõtteid ja kogemusi klienditeeninduse teemal ning kõige muu kohta, mis vähegi klienditeenindusega põimub.

Avaldan uue postituse igal esmaspäeval.

Head lugemist!

#5 How to Become a Magician of Self-Leadership - Step 2.

#5 How to Become a Magician of Self-Leadership - Step 2.

“Those who mistrust their own abilities are being too wicked to themselves, discouraging themselves from doing what they should have been excelling in. If you are good at discouraging yourself, you can't be a good leader because leadership is built on inspiring others to face challenges.”
Israelmore Ayivor

Every person is surrounded by a magnetic field. Wherever you go, it follows. Your thoughts and feelings have magnetic frequencies. Change your frequency at any time by how you feel and what you think about yourself. You become what you think about all day long. It’s never too late to change the way you feel about yourself. Don’t give into the misleading power of society and let them dictate what and who you need to become. Listen what YOU say to yourself and follow what you say. If you're a dude and good at sewing, so be it. Find the way to make the best of it. Who cares what other people say. This is the most important piece of action you can possibly take to take yourself to the top. No one else knows it better than you what you are really capable of. Don’t let anybody tell you that you can’t do something. The one and only question is, what do YOU think?

ODRAWP0.jpg

People always say to me that I’m too impatient because I’ve had a lot of jobs up to now. I basically have a new hobby in every 5 minutes and I get their concern in a sense that for some people this might seem unstable. For me it’s not lack of patience or instability, it’s finding what I’m good at. Isn’t this what we all want? I don’t know about you, but I just can’t sell myself the idea that I need to do something for the rest of my life, that’s not for me and I’m mediocre at. As a member of society, I believe it’s my job to try as many things as possible to find my way. Only in that way I can create true value to people. Only in that way I can lose myself in service of others. If you still haven’t found your way, I encourage you to keep on searching.

Celebrate your Points of Power

Don’t buy into the “Elephant Thinking” that the position power is the only power that works. A lot of people think there’s only one kind of power - position power - and if you don’t have it, you’re a puppet of those who do. The concept of power in the workforce somehow has a negative meaning. We associate it with manipulation, aggressive assertiveness, arrogance. That’s not the case. Power has many awesome aspects. You can learn different sources of the individual power. By developing your own source of power, you’ll be less dependent on others for the leadership they need and take initiative and make a greater contribution in your job.

Position Power is by default in the authority of the position you have.  You have position power when your business card has a title that indicates you have the power to manage people or command resources. I call those people the old school bosses. After every marching order they give to their employers, they just recharge their Boss Battery. They feed on it. Millennials have been giving them tonnes of leadership challenges, which is awesome for the debate of leaders vs. bosses.

 

ON40SD0.jpg

Knowledge Power is about having expertise in an area. This is often through knowing a special skill or group of skills in your job. Also evidenced by having certain degrees or certifications indicating special training.  For example electricians, accountants, car mechanics etc. have immense knowledge power.

 

Personal Power - Your ability is to give assurance to people and make them feel comfortable with the work that needs to be done. It comes from your strength of character, passion, inspiration, the vision of the future.  Personal power is further enhanced by the strength of your interpersonal skills, such as your ability to communicate well and be persuasive with others. You bring out the best in people and help them to reach the top.

 

OG2OG00.jpg

Relationship Power - People are your passion and you have built an incredible network. When I was working in Mercedes I started using those relationships and simply asking for leads, because I hated cold calling and I still do. Like a snowball effect, one relationship led to another. One time I even advised one client to buy another car because I saw that Mercedes wasn’t right fit for him. Because I forgot my ego at home that day, he recommended me to two of his friends and I made two sales from that. Man, I met some exceptional people in those undoubtedly the best 4 years of my life. Relationship power comes from association with others through friendship, personal understanding of a colleague, networking and trading favours. People love you!

 

business4.jpg

Task power is the power that stems from being good at a particular task at work and being able to help others with a process or procedure they may need to do. For me, the people with task power almost always fly under the radar. They help you in a way that you don’t even know, it’s unnoticed. They are the N’Golo Kante’s, Blaise Matuidi’s of this world. You don’t see them that much, but at the same time, they are everywhere. They are the true workhorses and create a great amount of value to you.

 

"The only way in which anyone can lead you is to restore the belief in your own guidance."
- Henry Miller

 

The Story of Colonel Sanders

At age 5 his father died, at age 16 he quit school. At age 17 he had already lost four jobs. At age 18 he got married. He joined the army and washed out there. At age 20 his wife left him and took their baby with her. He became a cook in a small cafe and convinced his wife to return home. At age 65 he retired. He felt like a failure and decided to commit suicide. He sat writing his will, but instead, he wrote what he would have accomplished with his life & thought about how good of a cook he was. So he borrowed $87, fried up some chicken using his recipe, went door to door to sell. At age 88 Colonel Sanders, founder of Kentucky Fried Chicken (KFC) Empire was a billionaire.

It’s never too late for anything like Mr Sanders has proved us. We don’t acknowledge our power because we’re often afraid of what others might think. But having power doesn’t mean you have to use it. It certainly doesn’t mean you have to abuse it. Besides, it’s better to have people work with you, not for you. Each point of power can contribute to your success or become a weak link. The message is: identify and recognise your points of power and cultivate them. The sole advantage of power is the ability to do more good. Perhaps your greatest weakness is not realising your own power. Don’t give abusive power to the outside world and don’t let that power control you. Control is something only YOU can take. Own it!

"You have power over your mind - not outside events. Realise this, and you will find strength."
 - Marcus Aurelius
#6 How to Become a Magician of Self-Leadership - Step 3.

#6 How to Become a Magician of Self-Leadership - Step 3.

#4 How to Become a Magician of Self-Leadership - Step 1.

#4 How to Become a Magician of Self-Leadership - Step 1.